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Deleting a disabled user

Learn how Administrators can permanently delete disabled users in BoardWorks and maintain a clean, up‑to‑date user list.

This article explains how Administrators can permanently delete users who have already been disabled in BoardWorks.

Deleting disabled users helps keep your user list clean and ensures only active users remain visible.

How do Administrators delete a disabled user?

To delete a disabled user:

  1. Navigate to Admin Menu > User Administration

  2. Expand the Disabled Users section

  3. Locate the user you want to delete

  4. Select Delete Account

When prompted, a Delete Confirmation message will be displayed.

  1. Select Yes to confirm the deletion

The user will be permanently removed from BoardWorks.

What you should know before deleting a user

  • Deleted users cannot be restored. If access is required again, a new user account must be created.

  • This action does not affect other users or system data

  • User removal does not impact historical records retained by the system

What you can do next

After deleting users, you can:

  • Review remaining active and disabled users

  • Disable additional users no longer requiring access

  • Keep your user records up to date

Note: For more information about managing users in BoardWorks, please see User Management

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